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South Norfolk

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Welcome to South Norfolk Home Options  





Home Options – Response to Coronavirus

The housing associations who South Norfolk Council work alongside have reluctantly decided to suspend the advertising and allocation of properties through Home Options.

There are a number of reasons why this decision has been taken. In particular:

  • All of the landlords using the scheme have reduced the process of works to properties that are vacant as this cannot currently be undertaken safely on a routine basis;
  • The organisations are concerned for the safety of staff and members of the public for the process of viewing and signing up to properties;
  • It is not practical or desirable, during a period of lock-down for people to move from one property to another and support services (such as removals) are likely to be unavailable.

Local Authorities  have legal duties to people who are homeless or at risk of homelessness. During the scheme’s suspension, South Norfolk Council  may have to make direct lets of vacant homes to people who are in temporary accommodation or homeless

Some Local Authorities may continue to register applicants and/or complete the processing of existing applications that are not yet active but no properties will be advertised until housing providers are happy that it is safe to do so.

Thankyou for your patience at this time.


If you are a resident of South Norfolk or employed in the district you may be able to apply for affordable homes to rent through the South Norfolk Options scheme. Contact South Norfolk Council's Housing and Advice Team who can tell you if you qualify for the housing register and arrange an appointment.

If you do not live in the district but your current home is unsuitable for your needs, you may also be able to join the register.

Applications to the housing register are through interview at the Council offices in Long Stratton. If you are vulnerable, live in South Norfolk and have no means of travelling to our office we may be able to visit you in your home.

We provide a professional advice service on a range of housing options.

Contact us: 

Phone on 0808 1682222 or 01508 533633.


Please click on the above image to view a larger map.


Further information can be found on the following pages:

Joining the Housing Register

Choosing and bidding

Offer of a property


More Information on Home Options

You do not need to use your bids if there are no properties that are suitable for you or are not in an area where you wish to live.

You only have to make one bid in a year to remain active on the housing register.

South Norfolk Home Options Scheme Guide is available here.

To access the South Norfolk Home Options Allocations Policy, please click here.

To find out how to get help and assistance on the scheme please ring 0808 168 2222. If you feel that you will need regular help and support to operate the scheme please call us to discuss, or get somebody to do so on your behalf.


If you are currently homeless please contact your Local Authority for advice and assistance.

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