Due to the increasing number of our customers that use mobile devices to access South Norfolk Home Options, we have created a customer friendly access portal to allow you to view and bid for properties. In a few simple clicks from your phone or other mobile device, you can also view your position for a property, check/send messages and review your bids from the last 30 days.
You won't have to remember another website address as the system will automatically re-direct you to the appropriate site depending on what device you are using to access the internet.
You do not need to use your bids if there are no properties that are suitable for you or are not in an area where you wish to live.
You only have to make one bid in a year to remain active on the housing register.
When instructed to do so, you will need to review your full application and submit this along with the required paperwork within 28 days. We will contact you by email or letter advising you when this needs to be completed and there will also be a prompt on your account Home page.
If you require assistance or have any questions regarding renewing your application please contact us on 08081682222.
REMINDER: Your application will be cancelled after the 28 days if you have not completed the renewal and provided the documents described in the letter/email.
In all cases you will be asked to supply the documents listed here. Click here to view the full list